Terms and Conditions for Moderaci
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1. General Information
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Business Name: Moderaci
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Business Nature: Moderaci is a health and wellness company dedicated to providing high-quality supplements and promoting a balanced lifestyle. Our mission is to empower individuals to achieve their wellness goals through natural and effective products.
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Physical Address: While we do not have a physical store at the moment, our headquarters are located in London, England.
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2. Website Usage
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Target Audience: Our website caters to individuals of all ages interested in health and wellness. Currently, we operate exclusively in the UK.
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Access Restrictions: There are no restrictions on who can access our website. We welcome individuals from all walks of life to explore our offerings.
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Account Registration: While account registration is not mandatory for browsing our website, it offers several benefits such as faster checkout and access to our community blog. Users have the option to create an account during the checkout process or by visiting the "My Account" section.
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3. Products/Services
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Products Offered: Our product range includes a diverse selection of supplements formulated to support various aspects of health and wellness. Additionally, we offer wellness accessories such as yoga mats, water bottles, and wellness journals.
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Return Policy: We understand that purchasing supplements online can be daunting, which is why we offer a hassle-free return policy. Unopened items with intact protective seals can be returned within 30 days of purchase for a full refund. Exchanges are also available for defective products.
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Warranties/Guarantees: While we stand behind the quality of our products, we do not offer explicit warranties or guarantees. Each product comes with a best-before guidance to ensure optimal freshness and efficacy.
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4. Payments
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Accepted Payment Methods: We accept major credit/debit cards and PayPal for secure and convenient transactions.
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Payment Processors: Our payment processing partners include Paypal and Square, industry-leading platforms renowned for their security and reliability.
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Payment Terms: To streamline future purchases, users have the option to securely save their card information during checkout. Rest assured, we never store sensitive payment details on our servers for security purposes.
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5. User Content
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Content Posting: We value the input and feedback of our community members. Users are encouraged to share their thoughts and experiences by posting comments on our blog posts and leaving reviews on product pages.
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Content Guidelines: While we welcome diverse opinions and perspectives, we maintain a strict policy against offensive or discriminatory content. Any content deemed inappropriate or violating our community guidelines will be promptly removed. Moderaci retains the right to remove any user-generated content at our discretion.
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Intellectual Property Rights: We respect the intellectual property rights of our users. Should a user wish to have their content removed from our website, they may submit a request to our customer service team at info@moderaci.co.uk. Please note that the removal process may require some time for processing and verification.
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6. Privacy
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Data Collection: To enhance user experience and facilitate transactions, we collect certain personal information such as names, emails, dates of birth, payment details, and addresses. Rest assured, all data is stored securely on our servers in compliance with industry standards.
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Data Usage: The information collected is used solely for order processing, account management, and communication purposes. At any time, users may request the deletion of their data from our database by contacting our customer service team.
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Data Sharing: We hold user privacy in the highest regard and do not share or sell any personal data to third parties under any circumstances.
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7. Liability
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Information Accuracy: While we make every effort to ensure the accuracy and reliability of the information presented on our website, we acknowledge that the field of health and wellness is dynamic and subject to ongoing research and updates. Users should exercise discretion and consult with qualified healthcare professionals before making decisions based on the information provided.
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Health and Safety Disclaimer: It is the responsibility of the individual and their healthcare provider to evaluate the suitability of supplements based on their unique health needs and circumstances. Results may vary based on factors such as age, gender, lifestyle, and pre-existing health conditions.
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Limitation of Liability: While we strive to provide exceptional products and services, Moderaci shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claims shall not exceed the amount paid by the user for the product(s) in question.
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8. Modifications and Termination
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Terms Modification: We reserve the right to modify or update these terms and conditions at any time without prior notice. Users will be notified of any changes and provided with the opportunity to review the updated terms before they take effect.
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Account Termination: Users may request the termination of their accounts at any time by contacting our customer service team. Upon receipt of a termination request, we will promptly delete all associated user data from our system.
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Termination Grounds: Account termination may occur in cases of non-compliance with our community guidelines, harassment of other users, engagement in illegal activities, fraudulent behavior, security breaches, spamming, or intellectual property infringement.
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9. Governing Law
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Jurisdiction: These terms and conditions are governed by the laws of the United Kingdom.
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Dispute Resolution: In the event of any disputes or disagreements, both parties agree to resolve the matter through binding arbitration in accordance with the UK Arbitration Act.
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10. Miscellaneous
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Product Information: While we strive for accuracy and reliability in our product descriptions and information, we do not warrant that all content on our website is complete, reliable, current, or error-free. We reserve the right to make changes or updates to product information without prior notice.
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Intellectual Property: All content, trademarks, logos, and intellectual property displayed on our website are the property of Moderaci and are protected by applicable copyright and trademark laws.
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Shipping Policies: Detailed information about shipping methods, costs, and delivery times can be found on our website.
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Promotions and Discounts: Terms and conditions related to promotional offers, discount codes, and special deals are subject to change and may be limited by availability or other factors.
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User Conduct: Users are expected to adhere to our community guidelines and refrain from engaging in prohibited activities such as data scraping, website tampering, fraudulent behavior, or spamming.
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Third-Party Links: Our website may contain links to third-party websites for informational purposes. We are not responsible for the content or practices of these external sites.
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Severability: If any provision of these terms and conditions is found to be unenforceable, the remaining provisions shall remain in full force and effect.
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Entire Agreement: These terms and conditions, along with our privacy policy, constitute the entire agreement between the user and Moderaci, superseding any prior agreements or understandings.
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